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Frequently Asked Questions

Frequently Asked Questions

Admin

Not - our tours are complimentary, and we’d be happy to show you around!

Tours are by appointment only, since we don’t have an on-site office at the property. We’d be happy to schedule a time that works best for you!

Our management team is easily accessible at our nearby office in Reynoldsburg, located at Traditions at Slate Ridge. 

Applications are typically approved within 24–48 hours.

Application fees $50 per applicant and a $300 Holding Fee, that go towards Security Deposit

We recommend first-time renters plan a budget that not only covers rent but also accounts for utilities, groceries, and other living expenses. Having a little financial cushion helps ensure you feel comfortable and confident in your new home.

You have several convenient options for paying rent: online through our resident portal, by money order at the office, or with cash at participating local stores such as Kroger.

To pay your rent online, add your bank account or credit card information in our resident portal. You can make a one-time payment each month or set up automatic withdrawals for added convenience

There are no additional monthly fees for the apartment itself. Water is billed separately and submetered based on your individual usage.

Yes, renters insurance is required. It helps protect your personal belongings and provides peace of mind in case of unexpected events.

Trash service is included in your rent.

To set up your utilities, contact American Electric Power to have your account transferred to your name. Be sure to have your move-in date and apartment information handy to make the process smooth.

You can choose your preferred provider for internet and cable. Spectrum is a common option, but you’re welcome to use any provider that services the area.

Guest should not reside longer than a week. Parking is limited so they must have a parking tag.

We don’t offer discounts for longer lease terms or prepaying rent.

Subletting is not permitted in our community. If you have questions about lease options or need flexibility, our team is happy to discuss alternatives with you!

If you need to break your lease, you’ll need to provide a 60-day notice and pay a lease termination fee equal to two months’ rent. Our team can guide you through the process to ensure everything is handled smoothly.

Short-term leases may be available depending on your desired move-in date.

Yes, we offer corporate leases.

Amenities

Our apartments are designed for comfort and convenience, featuring in-unit washers and dryers, private patios or balconies, beautiful hardwood floors, and spacious closets to keep your home organized.

All apartments have attached 2-car garage and there is additional parking spots.

The washer and dryer hookups are conveniently located in the pantry area off the kitchen, making laundry easy and accessible right from your apartment.

Standard appliances in each apartment include a refrigerator, stove, microwave, dishwasher, and a stackable washer and dryer.

We do not offer furnished apartments directly, but you can easily furnish your home through Cort Furniture!

No, all packages are left at your front door. 

Our community has quiet hours from 9 PM to 9 AM to ensure a peaceful environment for all residents.

Pet Policy

Yes! Our community is pet-friendly, and we welcome your furry friends.

Pet fees include a $150 refundable deposit, a $150 non-refundable fee, and a $35 monthly fee per pet. Our team is happy to answer any questions and help you understand the pet policy.

Pets are welcome with a maximum weight limit of 70 lbs. Certain large or aggressive breeds are restricted. Our team can review your pet against our approved list to ensure they meet community guidelines.

This community does not have a pet park.

Location

The community is conveniently located just off College Ave.

There is no public transportation immediately near the community.

Our community is conveniently located near the 33 and 270 freeways, providing easy access to surrounding neighborhoods, shopping, and dining options.

Our community is located within the Columbus City School District.

The nearest dog park is just 2 miles away, making it easy to enjoy outdoor time with your furry friends.

Yes! There’s a bike trail conveniently located next to the neighboring apartment community, perfect for cycling and outdoor recreation.

Residents typically do their shopping in nearby Bexley or Easton.

 The nearest coffee shop is Caribou Coffee, just 1 mile from the property.

Maintenance

Before you move in, we thoroughly prepare your apartment by painting, cleaning or replacing carpets, and ensuring the unit is spotless. Our maintenance team also handles any necessary repairs or replacements so your new home is ready and comfortable from day one.

Yes! Our on-site maintenance team is available to quickly address any issues.

You can call to place a work order or put one online in your resident portal.

Once maintenance gets the work order they will fix it all. If they cannot, they will schedule for an outside vendor to come in the apartment with the resident. 

No, you don’t need to be present for a service technician to perform work.

During office hours you can call the office. After hours you need to call a lock smith.

Yes, you can decorate. If you paint then you need to place it back to the normal color at move out. Any holes bigger than a nail hole needs to be repaired or charges could be made. 

General Questions

Columbus and the surrounding Franklin County area have many distinct neighborhoods to choose from and have something for everyone. Here are some of the best places to live when you're looking for a Columbus townhome for rent:

Bexley

Located at 1587 College Avenue in the 43209 ZIP code, River View at Bexley sits along the edge of Bexley and Berwick, offering a peaceful residential setting with convenient access to the area's shopping, dining, and entertainment. Residents enjoy proximity to Bexley's Main Street District and easy connections to SR-33 and I-70.

German Village

Located just five miles west, German Village captivates locals with its 19th-century brick architecture, cobblestone alleys, and cozy neighborhood bistros. Visitors love browsing independent titles at The Book Loft, enjoying outdoor dining, and strolling through picturesque Schiller Park.

Downtown Columbus

Reached rapidly via Interstate 70, Downtown Columbus serves as the central hub for major corporate offices, government institutions, and riverfront entertainment. Commuters appreciate quick travel times to work before spending evenings attending arts performances at the Ohio Theatre or sporting events in the Arena District.

Olde Towne East

Bordering Bexley to the west, Olde Towne East is celebrated for its majestic historic mansions, community gardens, and burgeoning culinary scene. Residents spend afternoons discovering local coffee houses, admiring unique residential craftsmanship, and visiting nearby cultural landmarks like Franklin Park Conservatory.

Columbus offers a dynamic blend of Midwestern warmth and capital-city energy with access to major universities, John Glenn Columbus International Airport, and scenic riverfront parklands. Whether you're looking for swift commuter routes, top-tier higher education, or peaceful residential communities, here are some of the key features to consider:

Ideal Location

Navigating Franklin County is remarkably quick from River View at Bexley thanks to convenient access to SR-33, I-70, I-71, and the I-270 outerbelt. Taking Livingston Avenue or Main Street provides direct, uncomplicated driving routes into Nationwide Children's Hospital and downtown government plazas.

Outdoor Adventures

Residents can easily connect with nature at nearby Alum Creek Trail, a paved multi-use greenway offering opportunities for walking, jogging, and cycling. For scenic weekend relaxation, residents can explore the nearly 40 acres of wooded trails at Jeffrey Park or admire the glasshouses at Franklin Park Conservatory.

Premium Living

River View at Bexley offers peaceful townhome living in Bexley without sacrificing rapid connectivity to urban employment hubs. Residents enjoy absolute peace of mind through dedicated on-site management, off-street parking options, garage availability, and 24-hour maintenance services.

Local Community

Our charming East Columbus setting combined with Main Street's local eateries and bakeries creates a warm, inviting residential atmosphere. For weekend fun, residents can watch independent cinema at the historic Drexel Theatre or gather for coffee down the street.

There are many fun activities to do in Columbus! River View at Bexley's prime College Avenue location puts residents in the heart of East Columbus shopping, dining, and outdoor recreation. Major attractions and activities in the area include:

  • Catching independent, foreign, and international film screenings at the historic Drexel Theatre
  • Exploring exotic plant collections and seasonal glasshouse displays at Franklin Park Conservatory and Botanical Gardens
  • Walking, running, or cycling along the scenic paved miles of the Alum Creek Trail
  • Hiking wooded trails and picnicking across nearly 40 acres at nearby Jeffrey Park
  • Browsing independent bookstores, cafes, and historic brick streets throughout German Village
  • Shopping local boutiques and dining at neighborhood bakeries along the Bexley Main Street District
  • Attending live concerts, theater productions, and arts events in Downtown Columbus
  • Visiting campus cultural events and public lectures at nearby Capital University
  • Exploring local art galleries, vintage shops, and culinary hotspots across Olde Towne East
  • Taking quick drives to Scioto Mile riverfront parks for outdoor concerts and seasonal festivals

River View at Bexley in East Columbus provides convenient access to major employers and employment centers throughout Columbus. The property's proximity to SR-33 and I-70 connects residents with healthcare, education, government, and corporate employment hubs, including:

  • Nationwide Children's Hospital
  • Capital University
  • Huntington Bancshares
  • Mount Carmel Health System
  • The Ohio State University (OSU) & OSU Wexner Medical Center
  • OhioHealth Medical Facilities
  • Downtown Columbus Central Business District Corporate Offices
  • State of Ohio Government & Judicial Agencies
  • JPMorgan Chase & Co. Regional Centers
  • American Electric Power (AEP)

At River View at Bexley, you'll find a variety of amenities that make living in vibrant Columbus even better, such as:

In-Home Washer/Dryer, Air Conditioner, & Large Closets

In-home washers and dryers bring everyday convenience to River View at Bexley, making laundry days simple. Central air conditioning keeps interior spaces comfortable through the summer months, while large closets provide ample storage space for clothes and household items.

Hardwood Floors, Carpeting, & Private Patio or Balcony

Thoughtful interior finishes combine style and practicality, pairing hardwood flooring with comfortable carpeting. Step outside onto your private patio or balcony for fresh air and outdoor space right at home.

Dishwasher, Microwave, Refrigerator, & Efficient Appliances

At River View at Bexley, functional kitchens come ready for everyday cooking with an efficient appliance package. A full-size refrigerator, built-in microwave, and dishwasher make meal prep and post-dinner cleanup quick and effortless.

Garage Parking, Off-Street Parking, & 24-Hour Maintenance

Parking is simple with dedicated off-street spaces and available private garages. Residents also enjoy ongoing peace of mind thanks to responsive on-site management and round-the-clock maintenance assistance.

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Our team is always ready to answer your questions.